Complete, intelligent solutions like Office 365 allow your company to maximize your employees’ productivity and collaboration and keep the highest security standards while enabling flexible workstyle.
If such solution is provided, many employees might use them intuitively - with the aim to make their work more effective - as some features of these tools might be easy to use. However leveraging the full potential of their benefits hardly happens without any additional support.
Softline’s adoption offer is an effective, tailor made solution which helps our customers in the change management during the transitioning to the use of Office 365. The unique system’s building blocks identify stakeholders and processes, and supports them separately and as a whole too.
Sponsors: by clearly defining the value and the contribution of Office 365 in terms of the company’s goals and future growth, we engage and commit top management to the program which is an absolute key for the successful adoption project.
Power users: the support of the power users and influencers within the company enhances their commitment and serves as a persuasion for other users.
Coaching: we guide the top and middle management through the expected process with prior preparation and continuous support so they are prepared to efficient change management.
Communication: a detailed, long-term communication significantly reduces any possible opposition from users, while supports their satisfaction and comfort.
Training: new features and updates of Office 365 and especially Teams require sufficient trainings to support flexible and efficient work. Trainings consist of various topics tailor made to each target group using different formats, lengths and intensity so the knowledge is delivered successfully.
Opposition management: we identify groups and users where little opposition still can be expected, and offer unique solutions to help their adoption and turn them into professional Office 365 users.
Measure and monitor progress: continuous feedback is crucial during, and even after the adoption program. We measure the level of adoption, analyse the deviance from the plan and create action plan if needed.
Appreciation and gamification: successful usage of Office 365 depends on many factors, but the most important one are the users themselves. We develop appreciating and rewarding programs to support the long term usage of the services.
Our Office 365 adoption offer is based on your specific company requirements, so you can enjoy practical solutions to your specific needs in terms of collaboration and employee satisfaction. CONTACT US to get more details about our methodology and offer!